Leva Sleep Privacy Policy

Last updated: August 11, 2026

This Privacy Policy describes how Leva Sleep ("we," "us," or "our") collects, uses, and shares your personal information when you visit www.levasleepusa.com (the "Site"), make a purchase, submit an inquiry or lead form, take one of our sleep quizzes, or otherwise interact with us.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies: "cookies" (data files placed on your device — see http://www.allaboutcookies.org for more information), "log files" (which track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps), and "web beacons," "tags," and "pixels" (electronic files used to record information about how you browse the Site).

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as "Order Information."

When you submit an inquiry — for example, through a contact form, a sleep quiz, or a lead form on the Site or on a social media platform such as Facebook or Instagram — we collect the information you choose to provide, such as your name, email address, phone number, and your answers to questions about your sleep preferences. We refer to this information as "Inquiry Information."

When we talk about "Personal Information" in this Privacy Policy, we are talking about Device Information, Order Information, and Inquiry Information.

How We Use Your Personal Information

We use Order Information to fulfill orders placed through the Site (including processing payment, arranging shipping and delivery, and providing invoices and order confirmations), to communicate with you, to screen orders for potential risk or fraud, and — in line with the preferences you have shared with us — to provide you with information relating to our products and services.

We use Inquiry Information to respond to your inquiry, provide your personalized sleep recommendation, schedule and confirm appointments and calls, and follow up with you about your inquiry through the communication channels you have consented to.

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address) and to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Text Messaging (SMS) and Mobile Information

If you provide your phone number and give consent — for example, by checking the SMS consent box on one of our web or lead forms — we will send you automated follow-up and reminder text messages about your inquiry, such as your personalized sleep recommendation, appointment and call reminders, and responses to your questions. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for help. Consent to receive text messages is not a condition of any purchase. Full program terms are available in the Terms of Service.

No mobile information will be shared with, sold to, or transferred to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding the service providers acting on our behalf solely to deliver text messages to you. All other categories in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with or sold to any third parties.

Sharing Your Personal Information

We share your Personal Information with service providers who help us operate our business, as described above. For example, we use Shopify to power our online store — you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use analytics providers such as Google Analytics to help us understand how customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/, and opt out here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information (excluding SMS opt-in data and consent, as described above) to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through: Facebook (https://www.facebook.com/settings/?tab=ads), Google (https://www.google.com/settings/ads/anonymous), and the Digital Advertising Alliance's opt-out portal (http://optout.aboutads.info/).

Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information. We do not sell your personal information. If you are a European resident, you have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise any of these rights, contact us using the information below.

Data Retention

When you place an order through the Site or submit an inquiry, we will maintain your information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top reflects the most recent revision.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Leva Sleep
Email: info@levasleepusa.com
Phone/Text: (858) 879-1944
Website: www.levasleepusa.com